Website support that goes way beyond simple updates.
Our approach is unlike anyone else’s: besides what’s considered traditional support (like security patches and module updates), we approach your site holistically to include UX and design needs as well as deeper dives into site enhancements. We’ll keep your site continuously optimized, keep your site up to date, and to give you peace of mind.
Don’t be surprised if you end up liking our website support so much that you hire us to do your next design and build. It happens all the time. It’s because clients appreciate our holistic approach: no matter where you are in the life of your website, we can meet you there.
WordPress Support
The web is ever-changing and we can help you stay on top of it with security updates, content revisions, and new growth. Like other CMS platforms, WordPress is constantly evolving, and our team can roll with the punches. Tasks include:
- Module and plugin upgrades
- Bug fixes and security patches
- Content modifications
- Updating content types/views
- CSS/HTML changes
- E-Commerce updates
- Performance enhancements
UX & Design Support
Not everyone includes creative enhancements in support, but we do. It’s the main reason why our support is more holistic and comprehensive . . . and better for you. Tasks include*:
- User experience strategy
- Information architecture
- Mood boards
- Style guides
- Pattern library design & development
- Design/theme modifications
- Conversion optimization
*Included in Business plan
Training & Content Entry
A website is only as good as its content. If you need a hand migrating, checking, and entering content so your site is up to date, we are happy to help. Tasks include:
- Content entry, consulting & training
- Website migrations
- Assisting with hosting providers
Staff Augmentation
We do full staff augmentation, but perhaps you need a lighter touch? We can give you an extra hand in the support of your website.
Our approach:
The first day of launch is when your project truly begins.
The web changes daily, and so do the needs of your users and audiences. There’s always new information, new users, and new user flows. Websites have to adapt and change over time to stay working towards your business goals.
We’re here to help you keep up. We offer several levels of support, so you’ll find something that fits your particular needs.
But if you find that your needs are beyond support, and it’s time for a full redesign and rebuild, we’re ready for that too.
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Metric International, Inc. is a multilingual global services agency specialized in digital presence through: Technology, Branding and Marketing solutions.
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